Shipping
Shipping Rates and Costs
We offer flat rate shipping on all orders, shipping costs are as follows:
USPS First Class: Standard
UPS Ground: Optional Upcharged
International: Available
Expedited: Available
If a different carrier is required for your order, please contact us by phone 800.990.0414 to arrange services (additional charges will apply).
*All shipping subject to variable rates
We ship internationally to most countries. Shipping costs vary depending on the destination country. You can calculate the shipping cost for your order by entering your shipping address at checkout.
Delivery Times and Shipping Methods
USPS First Class: 3-5 business days.
UPS Ground: 2-3 business days.
Shipping Restrictions
Custom keyed orders may add to shipping time.
Expedited shipping includes carrier transit time only.
Delivery times are subject to impact from holidays and natural disasters.
We cannot ship to P.O. boxes or APO/FPO addresses. We also cannot ship certain items, such as hazardous materials and flammable liquids.
Handling Time
Once your order has been processed, it will be shipped within 24 hours.
Missing or Lost Packages
If your package is lost or missing, please contact us within 10 business days of the shipping date. We will do our best to track down your package and get it to you as soon as possible.
Other/Additional Information
All shipping rates are subject to change.
We are not responsible for any delays or damage caused by the shipping carrier.
You are responsible for providing us with the correct shipping address.
Shipping Carriers
We ship all orders through UPS and USPS. The specific shipping carrier used will depend on the shipping method you choose and the destination address.
Change of Shipping Address
If you need to change the shipping address for your order, please contact us as soon as possible. We can usually change the shipping address up to 24 hours before the order is shipped.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
If you have any questions, please do not hesitate to contact us.
Thank you for shopping at Infiniterule.com!